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Pakuranga Metlifecare
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Pakuranga Metlifecare Avg. Rating:
4.488% 5 Add Review

# 66 of 671 Aged Cares in New Zealand.

Pakuranga Village is a smaller retirement village with a homely atmosphere you will love. Set on 4 acres of flat ground in residential East Auckland, with pretty gardens and mature trees, our village is a wee gem.

Facility services offered

  • Rest home care
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

Enquire about availability
  • Description
  • Questions
  • Contact
  • DHB Audits

Aged Care Information   (Last Updated: 17th August 2015)

This facility is owned by Metlifecare Ltd [Care].

For a greater daily support we offer a continuum of care with a 60-bed rest home on-site. Our rest home offers 24-hour care and provides a safe, comfortable environment, all while being close to our other accommodations, so partners can visit easily.

No. of Beds 60

Aged Care Staff

At Pakuranga Village we pride ourselves on the quality of our staff because they make such a big difference to residents' lives. We look for staff with the right skills and relevant hands-on experience, but there is more to it than that. This job is about relationships and earning trust, so we handpick staff who care deeply about our residents. For them, treating people with dignity and respect comes naturally � it comes from the heart.

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Questions and Answers

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Address

Pakuranga Metlifecare
14 Edgewater Drive
Pakuranga
Auckland,2010
New Zealand  

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Pakuranga Metlifecare
Audit Certification period: 36 months (Good)
Certificate renewal date: 30th November, 0001
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.


Reviews / Feedback for Pakuranga Metlifecare

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Reviewed by : lorraine710
Dec 2015

  • Resident

Five Stars...

5stars

Product/Service Name: Pakuranga Metlifecare

Pakuranga Metlifecare
Read more

Reviewed by : robyn772
Dec 2015

  • Resident
  • > 100 days / visits

Freedom...

4stars

Product/Service Name: Pakuranga Metlifecare

Pakuranga Metlifecare
Read more

Reviewed by : audrey602
Dec 2015

  • Resident
  • > 100 days / visits

Close To Shops...

4stars

Product/Service Name: Pakuranga Metlifecare

Pakuranga Metlifecare
Read more

Reviewed by : alfred353
Dec 2015

  • Resident

Security....

4stars

Product/Service Name: Pakuranga Metlifecare

Pakuranga Metlifecare
Read more

Reviewed by : pamela592
Dec 2015

  • Resident

So Friendly and Helpful...

5stars

Product/Service Name: Pakuranga Metlifecare

Pakuranga Metlifecare
Read more

 

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