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Malyon House (Mt Maunganui) img

WINNER - 2017, 2018 & 2019 Best Aged Care (Med/Large) Facility - North Island

Malyon House (Mt Maunganui)
99.4% (64 Reviews)

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-- This facility welcomes reviews. --

Overview

Malyon House in Mt Maunganui.
Rest Home Care, Hospital Care, Respite Care

Facility services offered
  • Palliative (End of Life)
  • Geriatric
  • Medical (hospital care)
  • Rest home care
  • AGED CARE

Reviews / Feedback for Malyon House (Mt Maunganui)

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5   
Reviewed by : [Name withheld at users request] Jul 2020
Visitor> 100 days / visits

Family Atmosphere

Malyon House (Mt Maunganui)Read more
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5   
Reviewed by : Nana80 Jul 2020
Resident< 10 days / visits

Enjoyable stay

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5   
Reviewed by : Manager01 Jul 2020
Staff Member> 100 days / visits

Love working here

Malyon House (Mt Maunganui)Read more
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5   
Reviewed by : Bruce10 Jul 2020
Resident> 100 days / visits

Very happy here

Malyon House (Mt Maunganui)Read more
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5   
Reviewed by : Don101 Jul 2020
Resident> 100 days / visits

Very happy here

Malyon House (Mt Maunganui)Read more
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5   
Reviewed by : Don101 Jul 2020
Resident> 100 days / visits

I like living here, they look after me well

Malyon House (Mt Maunganui)Read more
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5   
Reviewed by : Norah Reid May 2020
Family member / Friend> 100 days / visits

Relative of a resident

Malyon House (Mt Maunganui)Read more
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5   
Reviewed by : WendyG May 2020
Family member / Friend> 100 days / visits

"Care for our loved one"

Malyon House (Mt Maunganui)Read more
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4   
Reviewed by : May 2020
Family member / Friend

Exceptional service in challenging times

Malyon House (Mt Maunganui)Read more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Malyon House (Mt Maunganui)
Bay of Plenty DHB
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 12th April, 2022
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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