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Aged Care Profile

Malyon House

Silver

FINALIST - 2023 WINNER - 21,20,19,18,17 Best Aged Care (Med/Large) Facility - NI

Malyon House
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 99.4% (95 Reviews)
4.97 out of 5 stars - 95 votes

See how this compares with other facilities!

100.00% from 15 reviews in the last 12 months

-- This facility welcomes reviews. --

Overview

Malyon House in Mt Maunganui.
Rest Home Care, Hospital Care, Respite Care

Services offered
  • Palliative (End of Life)
  • Geriatric
  • Medical Hospital care
  • Rest home care
  • AGED CARE

Service Information

This business is part of Munro Resthomes Limited.

Malyon House is situated in Heath Street - just a few steps behind the Central Parade Shopping Centre. We are a friendly aged care facility catering for the needs of our 57 residents.
We are care for Rest home, Hospital and Palliative Clients.

No. of Bed 57

 

Staff

Carers are dedicated and trained to help with the needs of our residents.

Registered Nurses are available 24 hours a day

 

Aged Care Management

Privately owned and operated by the Munro family. David and Cecily have ran the facility for over 20 years, and recently passed the baton to their daughter Amy and her husband Brett.

Amy Munro is the Facility Manager along with Maureen Stark Clinical Manager and Paula Davidson in Administration.

 

Aged Care Activities

Donna is responsible for the daily activities and keeping residents busy with activities like;
Crafts, Cooking, Van outings, Bingo.
We regularly have entertainers come to entertain at our facility.

Enquire about availability

(Last Updated: 29th November 2022)

Reviews / Feedback for Malyon House

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Malyon House
5
Family member / Friend. > 100 days / visits
"Review "
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Malyon House
5
Family member / Friend. > 100 days / visits
"Malyon House Feedback Review"
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Malyon House
5
Family member / Friend. > 100 days / visits
"Malyon House Feedback Review"
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Malyon House
5
Family member / Friend. > 100 days / visits
"Superb facility "
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Malyon House
5
Family member / Friend. > 100 days / visits
"Words can’t express"
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Malyon House
5
Family member / Friend. > 100 days / visits
"Simply the best"
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Malyon House
5
Family member / Friend. > 100 days / visits
"Huge Thanks from Doreen and Joy"
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Malyon House
5
Family member / Friend. > 100 days / visits
"Malyon House"
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Malyon House
5
Family member / Friend. > 100 days / visits
"Write a Review to Rate/Vote on a Facility"
Includes reply from Malyon House
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Malyon House
5
Family member / Friend. > 100 days / visits
"Malyon Mt Maunganui - Goes That Extra Mile!"
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DHB Audit Details

Further Rest Home Certification and Audits Information.

Malyon House
Bay of Plenty District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 12th April, 2025
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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