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Julia Wallace [Aged Care]
75% (4 Reviews)

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Facility services offered
  • Dementia care
  • Medical (hospital care)
  • Rest home care
  • Serviced Apartments
  • Townhouse (3+ bdrm)
  • Townhouse (2 bdrm)

Aged Care Information   (Last Updated: 14th October 2020)

This facility is owned by Ryman Healthcare Ltd.

Julia Wallace Retirement Village is superbly located on Dogwood Way in Palmerston North and is named in honour of a pioneering New Zealander who set the standard for others to follow.

Julia Wallace offers a full range of comprehensive care options, from the light touch of a serviced apartment to resthome, hospital and specialist dementia care. For those who choose fully independent living in our townhouses, its reassuring to know our care services are there if they ever need them.

No. of Beds 114

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Reviews / Feedback for Julia Wallace [Aged Care]

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Reviewed by : judi885 Aug 2020
Resident. > 100 days / visits

Lovely Neighbours...

Julia Wallace [Aged Care]Read more
Reviewed by : [Name withheld at users request] Oct 2017
Family member / Friend. > 100 days / visits

Hospital level care

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Reviewed by : [Name withheld at users request] Apr 2017
Family member / Friend. > 100 days / visits

Comments on rest home

Julia Wallace [Aged Care]Read more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Julia Wallace [Aged Care]
Certificate renewal date: 14th April, 2026
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.