[Name withheld at users request]
- Family member / Friend
- > 100 days / visits
Comments on rest home
Product/Service Name: Julia Wallace [Aged Care]
Most caregivers do a very good job under circumstances. Very understaffed....
Most caregivers do a very good job under circumstances. Very understaffed.
Clearly understaffed on many occasions. Have made frequent complaints about lack of cleanliness in room and bathroom. Faeces found on carpet several times. Management not very easy to deal with. [I have found the] General manager [to come across as] very arrogant and intimidating. Rooms extremely small.
Suggestions to Management or General Comment
would be a much more pleasant environment if a better mix of male/female staff. Especially applies to management.
How do you know about this place?
I have/had family/friends there.
I have lived at / visited this facility for
Longer than 100 days / visits
I last lived at / visited this facility
Within the last 12 months
Would you recommend this facility to a friend?