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Ilam Lifecare Aged Care | Arvida
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Ilam Lifecare Aged Care | Arvida Avg. Rating:
3.365.7% 7 Add Review

# 112 of 670 Aged Cares in New Zealand.

Ilam Lifecare

Facility services offered

  • Rest home care
  • Dementia care
  • Geriatric
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

Enquire about availability
  • Description
  • Questions
  • Contact
  • DHB Audits

Aged Care Information   

This facility is owned by Ilam Lifecare Limited.

Ilam Lifecare (Rest home and Hospital) located in Ilam, Christchurch, is stated on their site as "one of Christchurch's most luxurious retirement residence. Our aim is to provide the best possible living experience for people in their later years. We have taken the utmost care to create an environment that fulfills the needs of individuals, whether they are seeking an independent lifestyle or requiring more support."

The services that Ilam Life care provides include a Serviced Studio or apartment which "Provides partial support or rest home care directly to your individual unit. You maintain a level of independence and privacy, whilst receiving the care and assistance you require from friendly, qualified staff. You'll enjoy delicious and nutritious meal options, a care plan to suit your individual needs, your own ensuite and either a courtyard or a balcony. Plus, there are plenty of opportunities for social activity and enjoyment."

Ilam Life Care Retirement Village also includes Rest Home, Hospital and Dementia services, as well as ongoing care, the website states: "Ilam Life care is a graduated care facility that incorporates a rest home, dementia unit & a hospital, as well as separate serviced apartments & studios. Continued care means additional services are available with the progression of age, giving residents the optimum level of care within the same warm and welcoming environment."

No. of Beds 122

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Questions and Answers

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Address

Shirley MacKenzie

Show number

(03) 348 5305


Ilam Lifecare Aged Care | Arvida
28 Ilam Road
Upper Riccarton
Christchurch,8041
New Zealand  

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Ilam Lifecare Aged Care | Arvida
Canterbury District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 17th November, 2019
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.


Reviews / Feedback for Ilam Lifecare Aged Care | Arvida

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Reviewed by : Gayle18
Jul 2017

  • Visitor
  • > 100 days / visits

Dementia care

5stars   

Product/Service Name: Ilam Lifecare Aged Care | Arvida

Ilam Lifecare Aged Care | Arvida
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Reviewed by : thomasb5657
Jun 2017

  • Visitor
  • 10 - 100 days / visits

Review of Services

4stars   

Product/Service Name: Ilam Lifecare Aged Care | Arvida

Ilam Lifecare Aged Care | Arvida
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Reviewed by : [Name withheld at users request]
Jan 2017

  • Family member / Friend

[She Loves Living Here]

4stars   

Product/Service Name: Ilam Lifecare Aged Care | Arvida

Ilam Lifecare Aged Care | Arvida
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Reviewed by : Sharon
Jan 2016

  • Staff Member
  • > 100 days / visits

Lovely environment

4stars   

Product/Service Name: Ilam Lifecare Aged Care | Arvida

Ilam Lifecare Aged Care | Arvida
Read more

Reviewed by : [Name withheld at users request]
May 2015

  • Family member / Friend
  • < 10 days / visits

Food very poor...

2stars   

Product/Service Name: Ilam Lifecare Aged Care | Arvida

Ilam Lifecare Aged Care | Arvida
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Reviewed by : [Name withheld at users request]
May 2015

  • Family member / Friend
  • < 10 days / visits

Care does not fit the building

2stars   

Product/Service Name: Ilam Lifecare Aged Care | Arvida

Ilam Lifecare Aged Care | Arvida
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Reviewed by : Sarah887
May 2015

  • Family member / Friend
  • 10 - 100 days / visits

Lack of care...

2stars   

Product/Service Name: Ilam Lifecare Aged Care | Arvida

Ilam Lifecare Aged Care | Arvida
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