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Aged Care Profile

CHT St Margarets (Hospital and Rest Home)

Silver
CHT St Margarets (Hospital and Rest Home)
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 65.5% (11 Reviews)
3.27 out of 5 stars - 11 votes

See how this compares with other facilities!

70.00% from 2 reviews in the last 12 months

-- This facility welcomes reviews. --

Overview

Lush gardens, courtyard spaces and secure outdoor areas are a key feature of the CHT St Margarets located in Te Atatu Peninsula – creating a relaxing atmosphere for rest home, hospital and dementia care residents.

Services offered
  • Physical
  • Geriatric
  • Dementia care
  • Medical Hospital care
  • Rest home care
  • AGED CARE

Service Information

This business is part of CHT Healthcare Trust.

Lush gardens, courtyard spaces and secure outdoor areas are a key feature of the CHT St Margarets located in Te Atatu Peninsula – creating a relaxing atmosphere for rest home, hospital and dementia care residents.

CHT Healthcare Trust is a not-for-profit organisation with over 60 years' experience taking great care of older people through a network of quality care homes.

Design is around suites of 10 residents, all with ensuites, all enjoy shared dining area and living spaces, a kitchenette and access to gardens.

CHT St Margarets dementia care unit provides secure, thoughtful care for residents who need extra care, complete with specially designed gardens, dining and lounge areas.

No. of Bed 89

 

Staff

Friendly, caring and professional staff.

 

Aged Care Management

Experienced, approachable and professional Manager.

To see all CHT Facilities click on the link.

 

Aged Care Activities

A variety of activities on offer as part of ongoing activities programme.

Enquire about availability

(Last Updated: 13th April 2023)

Reviews / Feedback for CHT St Margarets (Hospital and Rest Home)

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CHT St Margarets (Hospital and Rest Home)
5
Staff Member.
"Empathetic staff..."
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CHT St Margarets (Hospital and Rest Home)
2
Family member / Friend.
"not sure if this place is suitable for all"
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CHT St Margarets (Hospital and Rest Home)
5
Family member / Friend.
"Friendly Staff..."
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CHT St Margarets (Hospital and Rest Home)
5
Family member / Friend.
"Dementia"
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CHT St Margarets (Hospital and Rest Home)
3
Family member / Friend.
"more care with clothing and patient needs needed"
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CHT St Margarets (Hospital and Rest Home)
3
Family member / Friend.
"washing of clothes"
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CHT St Margarets (Hospital and Rest Home)
5
Visitor.
"Clean and warm environment"
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CHT St Margarets (Hospital and Rest Home)
1
Visitor.
"In my opinion The most depressing place"
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CHT St Margarets (Hospital and Rest Home)
1
Visitor. 10 - 100 days / visits
"Covid 19 Communication "
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CHT St Margarets (Hospital and Rest Home)
1
Family member / Friend. > 100 days / visits
"No phone contact with residents"
Includes reply from CHT St Margarets (Hospital and Rest Home)
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DHB Audit Details

Further Rest Home Certification and Audits Information.

CHT St Margarets (Hospital and Rest Home)
Waitemata District Health Board
Audit Certification period: 12 months (due to new manager employed)
Certificate renewal date: 11th December, 2023
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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