Aged Care Information
(Last Updated: 28th July 2016)
This facility is owned by Bupa Care Services NZ Limited.
Public Information : The Bupa website states that Accadia Manor "is situated on a quiet, residential street within walking distance of local shops, banks and cafes. Our sheltered, formal courtyard garden is a great place to sit in and relax with friends and family." It also explains that "our small size means that we’re able to get to know you and your family personally and we always encourage family to get involved in activities and events such as our annual Family Day. We also want to make sure your family is part of your care plan, so we include them when we talk to you about your care decisions."
No. of Beds 29
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Care Home Manager
Bupa Accadia Manor Care Home
101 Edgecumbe Road
DHB Audit Details
Further Rest Home Certification and Audits Information
Bupa Accadia Manor Care Home
Bay of Plenty DHB
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 15th January, 2019
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance Audits
happen every 1â€“4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest homeâ€™s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards havenâ€™t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.