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Bob Owens [Aged Care] img

Bob Owens [Aged Care]
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 100% (4 Reviews)
5 out of 5 stars - 4 votes

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Overview

Bob Owens Retirement Village

Services offered
  • Dementia care
  • Medical (hospital care)
  • Rest home care
  • Respite Care
  • AGED CARE

Service Information

This business is part of Ryman Healthcare Ltd.

Bob Owens Retirement Village is superbly located on Carmichael Road in Bethlehem and is named in honor of pioneering businessman who set the standard for others to follow. The village enjoys panoramic views of the Mount and harbour.

Bob Owens Retirement Village offers a full range of comprehensive care options, from the light touch of a serviced apartment to resthome, hospital and specialist dementia care. For those who choose fully independent living in our townhouses or apartments, its reassuring to know our care services are there if you ever need them.

No. of Bed 120

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(Last Updated: 14th October 2020)

Reviews / Feedback for Bob Owens [Aged Care]

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Bob Owens [Aged Care]
5
Resident. > 100 days / visits
"Just like being in your own home"
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Bob Owens [Aged Care]
5
Resident.
"Well cared for"
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Bob Owens [Aged Care]
5
Resident. > 100 days / visits
"Friendly And Comfortable..."
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Bob Owens [Aged Care]
5
Resident. > 100 days / visits
"David and Jill Simpson"
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DHB Audit Details

Further Rest Home Certification and Audits Information.

Bob Owens [Aged Care]
Bay of Plenty District Health Board
Audit Certification period: 12 months (due to new manager employed)
Certificate renewal date: 5th April, 2023
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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