Aspen Care Centre
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Facility services offered

  • Medical (hospital care)
  • Rest home care
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

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  • Description
  • Contact
  • DHB Audits

Aged Care Information   

This facility is owned by Aspen Care Centre.

Aspen Care Rest Home, Hospital & Respite Care in Tauranga, is located in the central city of Tauranga. Their website says: "Aspen is a well-established residential aged care facility in Tauranga - with a commitment to providing superior care and peace of mind to residents and their families."

The Aspen Care Centre website also states that when their dedicated team are here to assist you to enjoy your life.

Aspen has a friendly, quiet atmosphere, with qualified staff, the website says that: "Our staff are well qualified and highly approachable. Being a smaller home, we can get to know you and your family really well, which helps us give you the best possible care that's tailored to your personal preferences. We want you to feel at home and spend your day doing the things you love. Besides activities, many of our residents also like to help out around the place, doing things they did in their own homes such as tending the garden, feeding the cat and setting the tables."

The services that Aspen in Tauranga provides include: "24 hour Registered Nurse cover, 24 hour call bell and care, GP access, Physiotherapy access, access to a dietician, In House laundry service, In House cooking for individual needs, and Themed days."

No. of Beds 54

Enquire about availability


Mary McDonald

Show number

(07) 578 0979

Aspen Care Centre
27 McLean Street
New Zealand  

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Aspen Care Centre
Bay of Plenty District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 23rd September, 2018
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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